James Backhoe Service operates as a family owned business with over 25 years of experience in the wastewater industry. We currently have an installation crew as well as a full time serviceman to give you service when you need it. Chris James runs the installation part of the company. He is more than happy to give you a free estimate on a new system and to answer any questions you might have. James Backhoe Service works extremely hard after the sale to keep all our customers happy and our systems working as well as possible to keep our environment clean. As our slogan says, we are "The Septic System Specialist" here to serve you with a combination of quality products, the best prices around, and the most experienced installation crew available.
Our office is located on the west edge of Dieterich right along Rt. 33. Stop by and see us anytime. We'll show you how we build the tanks and how the septic system works. We have 6 full time employees including 2 full time secretaries in the office to answer your calls and assist you with any questions or concerns you might have. We have a computer database of every system we install. Our accurate records will help assist you in anyway that we can. We also have a full time serviceman available. We are here when you need us!!
James Backhoe Service is a Full Service Company, Which Benefits You.
We work just as hard after the sale and installation to keep all of our customers happy and their systems working as well as possible. Should any problem ever develop after installation just give one of our full time secretaries a call. They will send one of our radio dispatched service technicians to take care of that problem. We also offer yearly service agreements with multiple options available should you decide that preventative maintenance would benefit you. All of our septic system installations are tracked by our computer programs, giving us any and all detailed information about your septic system with just the touch of a few buttons. Naturally our service trucks are completely stocked with repair parts enabling our service technicians to make any necessary repairs with just one trip, saving us time and you money.
James Backhoe Service’s Inc. installation and service area would include Effingham County, Cumberland County, Shelby County, Jasper County, Clay County, Fayette County, Coles County, Crawford County, Clark County, and Richland County. All of these counties are located in south-central Illinois. Larger cities in these counties would include Effingham, Vandalia, Beecher City, Altamont, St. Elmo, Mattoon, Charleston, Flora, Clay City, Dieterich, Montrose, Newton, Greenup, Robinson, Oblong, Casey, Olney, Windsor, and Shelbyville. Since James Backhoe Service, Inc. has been in the septic system design, installation, and maintenance business since 1989 we have many hundreds of satisfied customer throughout the above areas. Since each county has somewhat different requirements our experience in those areas are very beneficial to our customers. Some counties require effluent reduction, soil surveys, perc tests, absorption pits, extensive permit application information, aerobic systems, sand filters, field absorption systems and some do not. Whatever your individual county would require James Backhoe Service, Inc. has been there and done that many times before.
For the do-it-yourselfer we offer a complete line of septic system products at our sister company Septic Solutions, Inc.. Please feel free to check out just some of the inventory we keep at our online store. We should also mention that we offer up to a 5-year limited warranty on some of the septic systems we install.
James Backhoe Service, Inc. Mission Statement:
James Backhoe Service’s mission is to improve the onsite industry by providing a wide range of quality septic system products to customers throughout our central Illinois service area, so that they can enjoy the benefits of our unparalleled experience in the field; ultimately providing our customers with the latest technologies available and prompt and courteous service after the sale. We are dedicated to always exceed customer expectations through friendly service, convenience, and superior quality. James Backhoe Service is devoted to making the maintenance of your onsite system process as simple, inexpensive, and beneficial to the customer as possible.